Mangalam

General Terms of Use

1. Agreement Between You and Mangalam Travel & Tours. The following terms and conditions (the "Terms and Conditions") apply to all visitors to or users of this Web site. By accessing this Web site, the user acknowledges acceptance of these Terms and Conditions. In the case of any violation of these Terms and Conditions Mangalam Travel & Tours and its subsidiaries, (collectively, "Mangalam Travels"), reserve the right to seek all remedies available by law and in equity for such violations.

2. General Use Provisions; and Copyright All materials provided on this Web site, including but not limited to all text, logos, designs, graphics, images, sounds, information, software, documents, products and services (collectively, the "Materials"), and the selection, arrangement and display thereof, are the copyrighted works of Mangalam Travels and/or its vendors or suppliers. All Materials herein and all Mangalam Travels software are proprietary to Mangalam Travels and protected by worldwide copyright and other intellectual property laws. Except as stated herein, none of the Materials may be modified, copied, reproduced, distributed, republished, downloaded, displayed, sold, compiled, posted or transmitted in any form or by any means, including but not limited to, electronic, mechanical, photocopying, recording or other means, without the prior express written permission of Mangalam Travels.

3.Limited License Mangalam Travels hereby authorizes you to view, copy, download and print the Materials available on this Web site, provided that: (1) if you are a potential or actual renter, the Materials are used solely for personal, non-commercial purposes and if you are a property owner/manager, the Materials are used only for the purposes of using the services expressly offered by Mangalam Travels; (2) the Materials are not modified or redistributed; and (3) all copyright, trademark, service mark and other proprietary notices are reproduced as they appear in any such Materials. Except as expressly provided above, nothing contained herein shall be construed as conferring, by implication, estoppel or otherwise, any license or right under any patent, trademark or copyright of Mangalam Travels.

4. Trademarks. The trademarks, trade names and service marks (the "Marks") displayed on this Web site are the property of Mangalam Travels or other third parties. Users are not permitted to copy or otherwise use these Marks without the prior written consent of Mangalam Travels or such third party which may own the Mark. The following list of Marks owned by Mangalam Travels is not exhaustive, and Mangalam Travels may own other Marks not included here: Mangalam Travels.

5. Compliance with Laws; Export Controls You acknowledge that the software and any accompanying documentation and/or technical information is subject to applicable export control laws and regulations of the India. You agree not to export or re-export the software, directly or indirectly, to any countries that are subject to Indian export restrictions.

6. Devices. You agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our Web pages or the content contained herein without our prior expressed written permission. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the Mangalam Travels site or any listing, offer or transaction being conducted on our site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure.

7. No Unlawful or Prohibited Use. As a condition of your use of this Web site, you warrant to Mangalam Travels that you will comply with all applicable laws, statutes, ordinances and regulations regarding your use of our service and any related activities. In addition, you warrant that you will not use this Web site in any way prohibited by these terms, conditions and notices.

8. Consolidation. Mangalam Travels does not authorize any of its agents and franchises to consolidate or resell Mangalam Travels products to sub-agents and/or other agents and franchises. If found all such bookings shall be treated as fraudulent and Mangalam Travels has the right to cancel such bookings at its own discretion with no liability for any consequential loss or damage. Any consolidation or reselling of Mangalam Travels products and services by Mangalam Travels agents and franchises requires prior approval and permission of Mangalam Travels.

9. Links to Third-Party Web Sites. This Web site may contain links to Web sites operated by parties other than Mangalam Travels. Such hyperlinks are provided for reference only. Mangalam Travels does not control such Web sites and is not responsible for their contents. Mangalam Travels’ inclusion of hyperlinks to such Web sites does not imply any endorsement of the material on such Web sites or any association with their operators. If you decide to access any of the third party sites linked to this Web site, you do so entirely at your own risk.

10. General Disclaimer. Although Mangalam Travels has attempted to provide accurate information on the Web site, Mangalam Travels assumes no responsibility for the accuracy of the information (including fares displayed). All information provided on this Web site is provided "as is" with all faults without warranty of any kind, either express or implied. Mangalam Travels hereby disclaims all warranties, express or implied, including, without limitation, those of merchantability, fitness for a particular purpose, title and non-infringement or arising from a course of dealing, usage or trade practice, except to the extent such disclaimers are held to be legally invalid.

11. Limitation on Liability. Mangalam Travels merely provides intermediary services in order to facilitate highest quality services to you. Mangalam Travels is not the last-mile service provider to you and therefore it shall not be or deemed to be responsible for any lack or deficiency of services provided by any person (airline, travel/tour operator or similar agency) you shall engage or hire or appoint pursuant to or resulting from the material available in this website. Neither Mangalam Travels nor any of its directors, employees, agents, vendors or suppliers will be liable for any direct, indirect, special, punitive, consequential or incidental damages including, without limitation, lost profits or revenues, costs of replacement goods, loss or damage to data arising out of the use or inability to use this Web site or any Mangalam Travels product, or damages from the use of or reliance on the information present on this Web site, even if Mangalam Travels has been advised of the possibility of such damages. Cancellation, No Show and Refunds will be as per operator policies.

12. Modification of the Web Site. Mangalam Travels (and/or its suppliers) reserves the right in its sole discretion to improve, modify or remove any information or content appearing on the Web site. Mangalam Travels may discontinue or revise any or all aspects of the Web site in its sole discretion and without prior notice.

13. Modification of These Terms of Use. Mangalam Travels reserves the right to change the terms, conditions, and notices under which this Web site is offered at any time. Modification of this contract will be deemed effective upon publication on the Web site with respect to any actions, communications or transactions occurring after said date. It is your responsibility to check terms and conditions of this Agreement at the time of each use.

14. Severability. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

15. General. This agreement is governed by the laws of the India, without regard to its conflicts of laws principles. You hereby consent to the exclusive jurisdiction and venue of courts in India, in all disputes arising out of or relating to the use of this Web site. Use of this Web site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph.

16. Credit Policy If an agent availed company services or purchased the tickets over and above his deposit amount (i.e. using credit from the company) and fails to clear the credit within the period prescribed in the “Agreement for Ticket Issuance on Credit”, then the agent is liable to pay back the credit to the company along with interest charges at the rate of 6% per month. Further, if the agent fails to clear the liability with in the period prescribed in the said ‘Agreement’, Mangalam Travels reserve the right to initiate appropriate civil and criminal proceeding including but not limited to criminal breach of trust, cheating, etc.

17. Hotel Booking Process. We have yearly contract with corporate customers. All bookings are prepaid. We pay to hotels. Customers or its employees pay us. Customers do not pay at hotel.

18. Privacy Policy. We provide secure link for customers employees to pay thru their Credit card.

19. Refund & cancellation. Each booking has a separate cancellation policy as provided by its supplier. Please read the refund and cancellation policy before the booking. By paying through this link you confirm that you have read the terms and conditions of this bookings with refunds and cancellation policies.

20. Payment Security. Mangalam Travels ensures that every transaction you conduct online is in a safe and secure environment. To achieve this, Mangalam Travels is protected by Secured Socket Layer (SSL) technology by Sectigo (Formerly Comodo), the leaders in encryption technology. Your credit card details may be shared with our service providers or vendors to the extent deemed to be necessary.

Terms and Conditions for Travel Agents

This Agreement (referred to as "Agreement") is the definitive agreement between Mangalam Travel & Tours, a company incorporated under the Companies Act, 1956 and having its registered office at 5&6, 1^st Floor, Our Tower, Vellayambalam, Thiruvananthapuram, PIN-695010,Kerala, India ("Mangalam Travels"); and the "Agent" subscribing electronically to this service with his/its details captured separately.

Mangalam Travels and the Agent are hereinafter individually called "Party" and collectively, "the Parties") The use of the Website by the Agent shall confirm the Agent's acceptance of this Agreement and signifies that the Agent agrees to be legally bound by the terms and conditions of this Agreement.

WHEREAS
1. Mangalam Travels is the owner of this Website (hereinafter referred to as "the Website"), and engaged in the business of providing Air ticketing, hotel bookings, travel insurance, car rentals, tours, packages and other travel and hospitality goods and services to travel agents/entities; and

2. The Travel Agent / Business Entity is engaged in the business of providing travel services to its customers including Air ticketing, hotel bookings, travel insurance, car rentals, tours, packages and other like services and intends to avail the various facilities offered by Mangalam Travels through the Website for carrying out its business operations.

NOW, THEREFORE, in consideration of the payments and other covenants, obligations and representations contained herein, the sufficiency whereof is hereby acknowledged, the Parties agree as follows:

1. Interpretation

In this Agreement, unless otherwise provided or if the subject or context otherwise requires:

(a) Words denoting the singular include the plural and vice versa, and words denoting the whole include a reference to any part thereof.
(b) Clause and Paragraph headings are inserted for ease of reference only and shall not affect the interpretation of this Agreement.
(c) References to this Agreement or any document or agreement include references to such document or agreement as amended, novated, supplemented, varied or replaced from time to time.
(d) The words "including", "include" and "in particular" shall be construed as being by way of illustration only and shall not be construed as limiting the generality of any preceding words.

2. Obligations of the Parties

2.1 Obligations of the Agent:

2.1.1 Mangalam Travels grants to the Travel Agent / Business entity a limited, non-transferable right to use the Website in accordance with the terms and conditions of this Agreement. The Agent shall use the Website to make legitimate reservations or purchases and shall not use the Website for any other purposes, including without limitation, to make any speculative, false or fraudulent reservation or any reservation in anticipation of demand. Agent hereby undertakes to use the Website only for lawful purpose and shall fully indemnify Mangalam Travels against any and all losses which it may suffer on account Agent's usage of the Website and/or any services/products of Mangalam Travels.

2.1.2 The Agent agrees that the Website and the content provided on the Website, including the text, graphics, button icons, audio and video clips, digital downloads, data compilations and software, may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed without the prior written permission of Mangalam Travels, and/or its third party providers and distributors.

2.1.3 The Agent shall be solely responsible for maintaining the confidentiality of its password and account information. The Agent may not authorize any third parties to use the services on its behalf, and shall be responsible for all actual or purported use by the Agent and those allowed by the Agent to use the services. The Agent may not divulge, sublicense, transfer, sell or assign its password and account information under any circumstances. Any attempt to do so shall be null and void and shall be considered a material breach of this Agreement.

2.1.4 The Agent shall be solely responsible for all usage or activity on its account including, but not limited to, use of the account by any person who uses its password and account information, with or without authorization by the Agent. If the Agent has reason to believe that its account is no longer secure (for example, in the event of a loss, theft or unauthorized disclosure or use of its password and account information), it must promptly change the affected password and account information and notify Mangalam Travels of the problem by e- mailing it. It is however clarified that the Agent shall be fully liable for all use of its account, including any unauthorized use of its account by any third-party. All bookings made by utilizing the Website through the login and password shall be as per the terms and conditions prescribed by Mangalam Travels from time to time.

2.1.5 The Agent shall not use the services provided by Mangalam Travels through the Website for any purpose that is unlawful or prohibited.

2.1.6 The Agent shall inform Mangalam Travels immediately by telephone and additionally confirm in writing any matters coming to the its knowledge which indicate a suspected problem (including incorrect pricing, Errors in the UI, etc) with or misuse of the Mangalam Travels electronic booking system by any person.

2.1.7 The contents of the Website (including information, communications, images and sounds contained on or available through Mangalam Travels are provided by Mangalam Travels, its affiliates, independent content providers and third parties. The contents of the Website are copyright © Mangalam Travels, its affiliates, independent content providers or third parties and cannot be reproduced, modified, transferred, distributed, republished, downloaded, posted or transmitted in any form or by any means including but not limited to electronic, mechanical photocopying or recording without the prior written permission of Mangalam Travels.

2.1.8 The Agent acknowledges that Mangalam Travels has not reviewed and does not endorse the content of all sites linked to from the Website and is not responsible for the content or actions of any other sites linked to from the Website. The Agent's linking to any service or site shall be at its sole risk.

2.1.9 Agent shall be responsible for dispatch of the tickets, vouchers, etc. (wherever applicable) directly to its customers accompanied with the required delivery challans and all other relevant documents as required under the applicable statutory and governmental regulations. Any improper travel documentation, the issuing agent will be responsible to bear the deputation charges.

2.1.10 Agent and/or its Partner shall have no authority to bind Mangalam Travels to any third party commitments of any nature and Agent shall not hold out as an authorized representative of Mangalam Travels in any manner whatsoever to any third party.

3. Bookings, Cancellations, Charges, Commission and Refunds.

3.1 All charges, fees, commissions, refunds, penalties etc. shall be as per the policy of Mangalam Travels which shall be communicated to the Agent from time to time.

3.2 All bookings, cancellation, refunds, charges etc. of the services purchased through the Website shall be governed by the terms and conditions of the airlines/hotels/bus operator/IRCTC/supplier.

3.3 For Agents availing credit from Mangalam Travels, non-payment/delayed payment will be considered as a breach of the obligations of the Agent, and shall further attract a late payment interest at the rate of 18% per annum. Provided that, Mangalam Travels's receipt of the late interest amount shall not be deemed to be any waiver of the primary breach and Mangalam Travels shall have the right to initiate legal action against such Agent.

4. Taxes

Mangalam Travels shall be entitled to deduct all applicable taxes from all commissions/ incentives payable to the Agent and applicable TDS certificate(s) will be issued in accordance with applicable legal provisions.

5. Representations and Warranties

5.1 Mangalam Travels does not warrant nor makes any representations regarding the accuracy or completeness of any data or information contained on the Website. Mangalam Travels disclaims any liability, responsibility or any other claim, whatsoever, in respect of any loss, whether direct or consequential, to any person, arising out of or from the use of the information contained in the Website.

5.2 Although Mangalam Travels makes every effort to ensure that the description and content on each page of the Website is correct, it does not, however, take responsibility for any changes occurred due to human, data entry errors or for any loss or damages suffered by any person due to any information contained herein. Mangalam Travels does not own or operate airlines and other suppliers and cannot therefore control or prevent changes in the published descriptions.

5.3 The Agent represents and warrants that

5.3.1 it has full power and authority to enter into this Agreement.

5.3.2 it is not aware of any charges, actions, suits, proceedings etc, actual or threatened, which would restrict or prohibit it from performing any of its obligations under this Agreement.

5.3.3 there are no current, pending or threatened actions or proceedings before any court, arbitrator, administrative tribunal or government authority which might materially and adversely affect its business, assets or conditions (financial or otherwise) or operations or the ability to perform obligations under this Agreement.

6. Indemnity

6.1 The Agent agrees and undertakes to protect, defend, indemnify and hold harmless Mangalam Travels, its employees, officers, directors, agents or representatives, affiliates, partner websites and their respective lawful successors and assigns ("Indemnified Persons") from and against any and all liabilities, damages, fines, penalties and costs (including reasonable legal fees and disbursements in connection therewith and interest chargeable thereon) arising from or relating to:
6.1.1 any breach by the Agent, its employees, offices, directors, agents or representatives, of any statute, regulation, direction, orders or standards from any governmental body, agency, or regulator;

6.1.2 any breach by the Agent, its employees, offices, directors, agents or representatives, of the terms and conditions in this Agreement by the Agent or its employees, officers, directors, agents or representatives;

6.1.3 any claim of any infringement of any intellectual property right or any other right of any third party or of law.

6.1.4 any claim made by any third party/user arising out of the use of the services and/or arising in connections with services offered by the Agent under this Agreement.

6.2 The Agent also agrees to indemnify, defend and hold harmless the Indemnified Persons from and against any and all losses, liabilities, claims, damages, costs and expenses asserted against or incurred by the Indemnified Persons that arise out of, result from, or may be payable by virtue of, any breach or non- performance of any representation, warranty, covenant or agreement made or obligation to be performed by the Agent pursuant to this Agreement.

7. Liability

7.1 The Agent acknowledges that Mangalam Travels acts only as a website provider and therefore it has no liability whatsoever for any aspect of the arrangements between the Agent and the customer. In no circumstances shall Mangalam Travels be liable for any activities/ services provided by the Agent.

7.2 The Website may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Mangalam Travels and it is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Mangalam Travels is not responsible for any form of transmission, whatsoever, received from any Linked Site. Mangalam Travels is providing these links to the Agent only as a convenience, and the inclusion of any link does not imply endorsement by Mangalam Travels of the site or any association with its operators or owners including the legal heirs or assigns thereof.

7.3 Mangalam Travels does not accept responsibility for any defects that may exist or for any costs, loss of profits, loss of data or consequential losses arising from the Agent's use of, or inability to use or access, or a failure, suspension or withdrawal of all or part of the service at any time. The Agent acknowledges that Mangalam Travels has no control over, and Mangalam Travels excludes all liability for, any material on the World Wide Web, which can be accessed by using the Website.

7.4 Mangalam Travels shall not be liable to the Agent or any other party claiming for the Agent by virtue of termination of this Agreement for any reason whatsoever for any claim for loss or profit or on account for any expenditure, investment, leases, capital improvements or any other commitments made by the Agent or any other party in connection with their business made in reliance upon or by virtue of this Agreement.

8. Term and Termination of Contract

8.1 This Agreement shall enter into effect on and from date of the Agent first using the Website shall continue to be in operation unless otherwise terminated by either Party in accordance with the provisions of this Agreement.

8.2 Either Party may terminate this Agreement with immediate effect by giving a notice to the other Party.

8.3 Mangalam Travels may also terminate this Agreement and/or discontinue provision of any of the services at any time for any reason, including any improper use of the Website or the Agent's failure to comply with the terms and conditions of this Agreement. Such termination shall not affect any right to relief to which Mangalam Travels and its third party providers and distributors may be entitled, at law or in equity. Upon termination of this Agreement and these terms and conditions, all rights granted to the Agent will terminate and revert to Mangalam Travels and its third party providers or distributors, as applicable.

8.4 The Agent agrees and understands that in case of breach of clause 16: Credit Policy, Mangalam Travels reserves a rights to cancel all the unutilized bookings for the future dates wherein the Agent will fully indemnify and hold harmless Mangalam Travels against any claims of its customer in relation to such bookings.

8.5 With immediate effect from the date of termination, the Agent shall cease to use the Website and the services offered by Mangalam Travels and shall immediately deliver up to Mangalam Travels in accordance with the directions of Mangalam Travels all documents and other property (including without limitation financial and statutory records) belonging to Mangalam Travels (insofar as such property and information was obtained in pursuance of the performance of services under this Agreement).

9. Confidentiality

9.1 The Agent acknowledges that all documents and any other material containing or referring to confidential information which at any time are or become within or under its control, power or possession are, shall become and shall at all times remain the property of Mangalam Travels, to which the confidential information relates.

9.2 The Agent undertakes (both during the term and after the termination date): The Agent agrees that in case of non-payment on due dates Mangalam Travels reserves the right to block further issuance and reissuance of tickets till the old payment is made in full.

i. on request made at any time by Mangalam Travels, to deliver all the confidential information (including copies thereof) or delete the confidential information from any re-usable material in accordance with the directions of Mangalam Travels;
ii. not to use or disclose any confidential information except as is necessary to perform its obligations under this Agreement or except as required by law or any regulatory body, provided that this clause shall not apply to confidential information which comes into the public domain other than through the default of any member of the Agent;
iii. not to copy or reproduce any confidential information in any form or on any media or device except as is necessary to perform its obligations under this Agreement;
iv. to ensure that the password and account information provided to it by the Mangalam Travels for accessing the Website is secured by all means.

10. Intellectual Property Rights

10.1 The contents of the Website (including information, communications, images and sounds contained) are provided by Mangalam Travels, its affiliates, independent content providers and third parties. The contents of this site are copyright © of Mangalam Travels, its affiliates, independent content providers or third parties and cannot be reproduced, modified, transferred, distributed, republished, downloaded, posted or transmitted in any form or by any means including but not limited to electronic, mechanical photocopying or recording without the prior written permission of Mangalam Travels

10.2 Mangalam Travels has and shall retain all ownership rights in the Website, including all patent rights, copyrights, trade secrets, trademarks, service marks, related goodwill and confidential and proprietary information. The Agent will have no rights in the Website

11. Governing Law and Jurisdiction

This Agreement shall be governed by, and construed in accordance with the Laws of India. The exclusive forum for all disputes arising from this Agreement shall be the courts at Thiruvananthapuram, subject to the provisions on Arbitration, below.

12. Arbitration

12.1 Any and all disputes or controversies arising out of or in connection with the interpretation, performance or non-performance, or termination of this Agreement, shall, to the extent possible, be settled in the first instance by prompt and good faith negotiations between the Parties.

12.2 If the dispute cannot be settled within seven (7) days by mutual discussions, the dispute shall finally be settled by arbitration under the Arbitration and Conciliation Act, 1996 by a sole arbitrator to be appointed by Mangalam Travels. The venue of arbitration shall be Thiruvananthapuram and the arbitration proceedings shall be conducted in English language.

12.3 Each Party shall bear its own costs (including legal costs) for participating in the arbitration proceedings. The arbitrator's fees and expenses and other incidental expenses shall be paid by the Parties as determined by the arbitral tribunal.

13. Assignment

The Agent shall not assign or transfer all or any of its rights or obligations under this Agreement without the prior written consent of Mangalam Travels.

14. Force Majeure

Neither Party to this Agreement shall be liable for failure to perform any of its obligations hereunder during any period in which such performance is delayed by a force majeure event including but not limited to fire, flood, war, riot, embargo, organized labour stoppage, earthquake, hurricane, acts of civil or military authorities, acts of terrorism, acts of god etc. beyond the reasonable control of the Parties, provided that the Party whose performance is affected by the event of Force Majeure gives notice in writing to the other Party of such event and provided further that the Party whose performance is so affected did not act in a reckless manner or did not wilfully misconduct itself.

15. Severability

The various provisions of the Agreement are severable and if any provision is found by the Parties hereto or is held to be invalid or unenforceable by any court of competent jurisdiction such invalidity or unenforceability shall not affect the validity or enforceability of any of its other provisions unless it goes to the root of the Agreement or radically affects it.

16. Entire Agreement and Amendments

This Agreement sets forth the entire agreement and understanding between the Parties as to the subject matter hereof and merges all prior discussions and negotiations between them. No modification to or amendment of this Agreement shall be valid or binding unless made in writing by means of a side-letter and signed on behalf of the Parties by their duly authorised officers or representatives.

17 General Provisions

17.1 Binding Effect; Benefit. This Agreement shall inure to the benefit of and be binding upon the Parties and their respective successors and permitted assignees. Nothing in this Agreement, expressed or implied, is intended to confer on any person other than the parties hereto and the Mangalam Travels persons, any rights, remedies, obligations or liabilities under or by reason of this Agreement.

17.2 Notices. Any notice or other communication required or which may be given hereunder shall be in writing (including by e-mail) and shall, in the case of physical notices, be delivered by registered post to the parties at the address registered at the time of commencement of this Agreement. In the case of physical notices, such notices shall be deemed to be received within 48 hours of the dispatch, and in the case of email, on (i) such email being sent, with a 'read receipt' being received, or (ii) on such email being sent, provided that a physical notice is also dispatched (by registered post) within one day of such email being sent.

General Terms of Use

Applicability of the Agreement: This user agreement incorporates the terms and conditions for TourIndia Global Services LLP (mybiztravel.in) and its affiliates to provide services to the the User planning to book any product or service from the company, through its websites or any other medium, including sales persons, offices, call centers, advertisements and information campaigns.

User is Completely Aware of This Agreement Users availing services from TourIndia Global Services LLP and its other interface are aware and well-versed with the terms and conditions of this agreement. It covers all the essential transactions or provision of the services availed by mybiztravel for different purposes. All rights and liabilities of the User and mybiztravel regarding any services to be provided by mybiztravel shall be limited to the extent of this agreement. mybiztravel, on its sole discretion, reserves the right to terminate the access to any or all of its websites, other sales channels and any type of services without prior notice for any reason.

Besides this agreement, other terms of service (TOS) specific to the services delivered and products offered by mybiztravel are air tickets, hotels and holiday packages etc. These products and services provided by mybiztravel shall be considered to be a part of this agreement and if there is any conflict between these terms and services and this agreement, the terms of this agreement will be valid. The User need to read and accept the applicable terms of service for any product/ services availed. In addition, the Service Provider can also provide terms and guidelines that cover various features, operating rules and policies valid to each service, including flights, hotels and packages. The User should understand and agree with the guidelines, operating rules and policies of the service provider with whom the User chooses to deal. Services offered by mybiztravel to the Users provided on acceptance without making any change in all the terms, conditions and notices of this agreement and its terms of services applicable from time to time. For clearing the doubts, it is explained that user acknowledges and accepts this agreement and terms of services. If the User does not agree with any of its parts, they are not supposed to avail services of mybiztravel.

Third Party Account Information When User uses the Account Access service with mybiztravel websites, he permits mybiztravel and its agents to access third party sites, including banks and payment gateways for retrieving demanded information.

While registration, the User chooses a password and is responsible to maintain the privacy of the account, including the password. The User is fully accountable for any activity occurring while using their password or account. It is the responsibility of the Users to notify mybiztravel instantly in written on wtnessing any unauthorized use of their account or any breach of security. mybiztravel will not be answerable for any loss due to unauthorized use of his password or account, either with or without his awareness.

Fees Payment mybiztravel reserves the right to take listing fees for some fixed listings, and there is transaction fee of flight booking and booking of other products may have some transaction fees. mybiztravel reserves the right to change the fees at a time interval, without notice. The User should be fully accountable for all charges or fees rising out of the use of the services. If reservation does not get confirm for any reason, your refund will be processed and you will be intimated for the same. We are not responsible to make other booking to compensate or replace the unconfirmed one. All further bookings will be considered as new transactions without any reference of previous unconfirmed reservation. The User may request mybiztravel for refund against the unused or 'no show' air or hotel booking for any reasons as soon as possible. Any related refunds will be processed as per the policies of Airlines, Hotels, Buses and ours. No refund will be made for any requests done after the 90 days and amount will be forfeited.

Confidentiality Any information announced Confidential by mybiztravel shall be maintained confidentially by its users and should not be disclosed to serve the purpose of this agreement and the obligations of both the user and company.

Contact Information mybiztravel sends booking confirmation, travel information, payment confirmation, cancellation, refund status and various other important details through SMS or by voice call on the number shared by the User while booking. We can also contact the User through call, SMS or email if User hasn’t finished the booking to know the reason for the same. The User has to be agreed on receiving such communications and mybiztravel needed authorization of the User as per the guidelines of TRAI. Being our registered customer, mybiztravel is authorised to send you any future offer/coupons and discussions.

Responsibility of the User mybiztravel is only liable for any transaction done by the User through mybiztravel and will not be answerable for screening, censoring or controlling the transactions, including legal and valid according to the User. The User assures that they will stand by all such procedures and guidelines regarding the use of the services. The User also affirms to comply with all relevant laws and regulations as regards of the use of the services regarding the jurisdiction concerned for each transaction. The User also confirms that he is of the legal age to agree upon this contract and is not banned from availing our services by the laws of India.

Advertisers on mybiztravel or Linked Websites mybiztravel is not liable for any advertisements being displayed on any of its pages or on any outside links of other web pages. So, Users have to verify the accuracy of all the information prior to relying on any such information. mybiztravel is not responsible for anything of the linked sites or updates on such sites.

Customer Feedback The User knows that mybiztravel wants to know about the experiences of clients while booking and utilizing our services. To enhance their travel experience, User authorizes mybiztravel to contact them with various offers through direct mailers, e-mailers, phone calls, SMS and Watsapp. If customer chooses not to be contacted, he can write to our support email

Proprietary Rights mybiztravel may provide the User various materials, magazines, pictures, graphics and videos to back advertisements or information. Unauthorized use of these materials will be treated as breach of our copyright policy and legal actions may be taken against the user.

Booking Policy The total price displayed on the site includes all applicable government taxes. In case of increase in the fare in the issuance of the Air ticket , due to airlines, miscalculation in amount due to server error and from the banks payment gateway issue then mybiztravel reserves the right to cancel the ticket and forfeit the amount received as Cancellation Charges. The difference of amount should be paid to TourIndia Global Services LLP. after the communication from mybiztravel to avoid any discomfort.You are required to pay the entire amount prior to the confirmation of your booking.To get any infant’s ticket issued, the age of infant must be below 2 yrs and make sure that they have valid proof-of-age documents when they re checking in, and remember that the infant must be accompanied by an adult at least 18 years old. You can book no more than one infant per adult. To avail infant fares; the infant must be under 24 months of age throughout the entire itinerary that you’re booking. If the age of infant is 24 months or above then you need to book a separate booking as a child.To get any child ticket issued, the age of child must in between 2-12 years and make sure that they have valid proof-of-age documents when they re checking in, and remember that the child must be accompanied by an adult at least 18 years old All the tickets/bookings issued to the customer shall additionally be governed under the terms and conditions as laid out by the respective Airlines/Supplier. Company is not responsible for any delay or cancellation of flights from airline's end.If ticket is cancelled directly from the airlines web site , office or call centre , customer needs to inform mybiztravel.in for the refund to be processed. Please note that mybiztravel.in do not get any alert from airlines directly.

Flight Amendment & Cancellation Policy Every booking made on mybiztravel is subject to cancellation charges levied by the airline, which may vary with respect to flight and booking class. mybiztravel.in levies negligible amount of 250 Rs. per passenger/per sector for domestic and 350 Rs. per passenger/per sector for international air tickets as cancellation service charges. Some bookings may be non-refundable as per the specific airline’s policy. Some bookings cannot be cancelled partially as per the specific airline’s policy. Cancellations can be made online or offline through Mybooking section or by sending an email to mybiztravel assist you in making various amendments for bookings. In few cases, you need to contact the airline directly. Amendment charges on mybiztravel.in are subject to change as per the policy of the airline, which varies due to flight timings and booking class. To cancel the tickets within 24 Hrs of the journey, mybiztravel recommends customer to contact directly to the Airlines and after that, send the cancellation request on our website for refunds.In case of direct cancellation through airlines, refunds will be given according to airlines charges along with our service charge as above mentioned. After flight departure & in case of No Show, we don't entertain any cancelation request.In case of No-show the refund amount is entirely depends upon the airlines. mybiztravel has nothing to do with the refund amount. mybiztravel will refund the same amount to the customer, which we receive from airlines in case of No-Show.

Holidays Amendment & Cancellation Policy For cancellations done prior to the 30 days or more of the date of departure, initial deposit amount or 25% of the tour cost (if full paid) will be charged as cancellation charges. For cancellations done between 29 days to 15 days prior to the date of departure, 50% of the tour cost will be charged as cancellation charges. For cancellations done between 14 days to 8 days of the tour, 75% of the tour cost will be charged as cancellation chargesFor cancellations done within 8 days of the tour, 100% cancellation charges will apply and you will receive no refunds.

Refund Policy mybiztravel will process the refund only after getting cancellation request/claim from the customer/travel agent/corpoate company through mybooking section or email. Refund against the cancellation of air tickets will be credited directly in customers mode of payment after receiving the refund amount from the Airlines.mybiztravel will process refund within 72 only after receiving it from the concerned Airlines/hotel/transporter/other suppliers. Due to Banking Procedures, Refund in credit cards may take duration of 72 hours while it may take 7 days in case of net banking transactions

Refunds in cases where Airlines/Hotel is declared as Insolvent or Bankrupt mybiztravel shall not be liable to pay any refunds whatsoever in cases where the Airlines/Hotel closes its operations or declares itself as insolventThe customers or clients or agents shall not hold the mybiztravel liable to pay the refunds as assured at the time of booking of ticket in cases where the Airlines/Hotel closes its operation or declares itself as insolvent. On the basis of assurity given by airlines/hotels/suppliers, mybiztravel may sometimes refund amount to the customer but mybiztravel reserves the right to recover the refunded amount on event of Airlines/hotels getting shutted down/non-operational/bankrupt.

Visa Guidelines You need to carry a valid visa for the country you are going to visit or transit through. It is highly essential to find out with the concerned airline and embassy for concerned Visa requirements and follow it.

Personal and Non-Commercial Use Limitation Information, images and others contents of mybiztravel.in are its personal property and provided to you for your personal and non - commercial use only. You are not supposed to copy, distribute, modify, publish, transfer, or sell any of these creative properties.

Indemnification The User agrees to indemnify that he shall be entirely answerable for the breach of any specific rules and regulations of country or general code of conduct for which mybiztravel can’t be responsible.

Right to Refuse mybiztravel reserves the right to deny or refuse any order of customer without giving any reason. Any contract to deliver any service by mybiztravel is not complete until full payment is made from the customer and accepted by us. Without prejudice to the other remedies under this agreement, Terms of Services or under relevant law, mybiztravel may bound the user's activity and warn other users for their actions to terminate his registration or refuse to provide the access of the website if: The user breaches this agreement, terms of services and the documents it integrates by reference; mybiztravel is not able to authenticate any information given by the user mybiztravel finds users’ actions violate any third party rights or applicable law. In breach of this agreement, mybiztravel reserves the right to recover any due amount by the user and take strict actions.

Right to Cancellation If Invalid Information Provided The User has to provide valid information while requesting for any services under this agreement and any misrepresentation of facts may allow mybiztravel prohibiting the users from availing the services from mybiztravel. If mybiztravel discovers that the information provided by the User is incorrect or has been misrepresented by him, mybiztravel reserves the clear right to take steps against the User without any prior information to the User. In such cases, mybiztravel will not be liable for any loss or damage caused to the User as result of the cancellation of the booked services.

Explanation of Number and Gender The terms and conditions apply on both the singular and plural form of the terms defined. The terms and conditions apply on both the males and females.

Severability If any condition of this agreement is concluded to be unacceptable or unenforceable in whole or in part, unacceptability or unenforceability will append only to such condition or part of such conditions. Other parts of the provision and all other provisions of this Agreement will continue to remain valid and effective.

Relationship Any of the terms of agreement, terms & conditions and right to use this website by the User or any other section mybiztravel websites shall not be considered to create a partnership between the User and mybiztravel.

Updating Information by mybiztravel User acknowledges that mybiztravel provides the services with practical industry and care. It makes sure that User does not face any trouble. Yet, occasionally, inaccuracies or typographical errors can be seen and corrected immediately once mybiztravel notices them. Changes are done occasionally and improvements are also done in mybiztravel’s websites without giving any notice to the User. Any advice received can’t be looked for any kind of decisions.

Modification of the Terms of Use mybiztravel.in has complete right to change its 'Terms & Conditions and Terms of Use', at any point of time, without any prior notice. We advise our users to review the terms and conditions of the website whenever they are going to avail any of its services.

Jurisdiction mybiztravel specifically denies any implied warranties represented by the laws of any other jurisdiction or country except those where it has its head office. mybiztravel finds itself to be subject to the jurisdiction of the courts of Delhi.

User Agreement mybiztravel.in is not responsible for any kind of oversight or not understanding the content of its pages and User particularly agrees that use of the services is at their own risk only. To a great level mybiztravel only provides platform to different service providers for booking their services. It is not liable for any aspect of the standards of services offered by the service providers. In no circumstances, mybiztravel will be liable for the services offered by the service provider.

Company is not responsible for any delay or cancellation of flights from airline's end. If ticket is cancelled directly from the airlines web site , office or call centre , customer needs to inform mybiztravel.in for the refund to be processed. Please note that mybiztravel.in do not get any alert from airlines directly

TourIndia Global Services LLP is one of the leading Travel and Tour Operators in South India- providing comprehensive services for groups and individuals from and to the country. Established in 1990, our core team consists of qualified professionals who have more than 25 years of experience in travel & tourism industry. Located at First Floor, OUR Tower, Vellayambalam,Thiruvananthapuram,PIN-695010 in Kerala as Head-Office with branches at Chennai, Nagercoil, Madurai, and Marthandam in Tamilanadu, India, our offices are open from 9 AM till 7 PM all days a week. Our executives are available 24/7 to provide customer service. We are fully licensed agency and accredited by IATA and a member of TAFI as well as IAAI. We have also received the prestigious accreditation from Kerala Govt, Dept of Tourism.

Our specialised departments offer a diversity of services. Every department works independently to provide the best service to our customers, and there by building a long lasting relationship. Our Customer’s Delight and Satisfaction is our driving force. Other than ticketing ,we provide package tours in various verticals like pilgrimage, leisure, excursion, honeymoon, educational tours along with visa services, travel insurances, event management & calling card .Being a consolidator we offer the best in the industry Fares for Air-tickets and Hotel Rates. TourIndia Global Services LLP has a dynamic team of experienced Travel consultants who can handle all kind of Travel requirements. We offer our corporate clients exclusive deals for their MICE (Meetings, Incentives, Conferences and Exhibitions) movements. Our clients in this segment include cross section of organizations like Banks, Automobile dealerships, FMCG, etc.

As an endeavour to enhance our reach and visibility pan India, our new B2B Travel business platform offers the most excellent deals, bundled with various features and benefits to our customers.

Disclaimer

We have made every commercially reasonable effort to ensure this website contains accurate and correct information. However, we cannot warrant the validity, quality and pricing of the products and services offered at this website. The information, software, products, and services published on this website may include inaccuracies or typographical errors. In particular, we or our affiliates do not guarantee the accuracy of, and disclaim liability for inaccuracies relating to the information and description of the tickets (including pricing), airlines (including schedule), automobiles and other travel products displayed on this website (including, without limitation, photographs, list of hotel amenities, general product descriptions, etc.).

Neither we nor our affiliates make any representations about the suitability of the information, software, products, and services contained on this website for any purpose, and the inclusion or offering for sale of any products or services on this website does not constitute any endorsement or recommendation of such products or services by us or our affiliates. All such information, software, products, and services are provided "as is" basis without warranty of any kind. We and our affiliates hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement. The carriers, hotels and other suppliers providing travel or other services for us are independent contractors and not our agents or that of our affiliates. We are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from.

We or our affiliates have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond our direct control, and have no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority. We have not reviewed the sites, downloads, plug-ins, features or advertisements linked to this website and are not responsible for the content or accuracy of any off-site pages or any other sites linked to this website (including without limitation sites linked through advertisements or through any search engines). The inclusion of any link does not imply that we or our affiliates endorse the linked site, and you use the links at your own risk. We do not accept any responsibility or liability for any claims arising out of your use of these links.

Your correspondence or dealings with, or participation in promotions of, advertisers on the site are solely between you and such advertisers. Neither we nor our affiliates will be liable or responsible for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of advertisements on this website.

Privacy Policy

We firmly believe and are committed to your privacy and protection of your information. Our business processes involves collection and in some instances sharing disclosing information about you. We have outlined the nature of information that are obtained, usage of the same, sharing of information would be implemented with due consideration in protect your privacy. . Please read the following statement to learn about our information gathering and dissemination practices. Note: Our privacy policy is subject to change at any time. To make sure you are aware of any changes, please review this policy periodically.

General Browsing

In general, this website may be visited and browsed by you without identifying yourself or revealing any personal information. However, as you browse through this website, the site collects the log file, IP address of your computer, and other standard tracking data which we use to evaluate site traffic and usage patterns. Such information is aggregated with tracking data from all site visitors. We will use the information to personalize the site according to your preferences based on the aggregated information. We also use the aggregated information to evaluate products and services we may offer to you.

Collection of Personal Information

Some portions of this website may require you to give us personally identifiable information (personal information) such as your name, telephone number, fax number, postal and e-mail addresses; your credit card number, expiration date of your credit card and other details, with relation to your credit card. In order to make your travel and other arrangements, we may also require you to provide us with information about your travel requirements, ticketing options and other preferences.

You may opt not to provide us with your personal information; however, unless you provide us such personal information, you may not be able to access and utilize the products and services offered by us. Requirement of your personal information is a must for you to register as our member, purchase products and services from this website, participate in a survey or contest, raise a query or for the purpose of completing any transaction on this website.

Cookies and Web Beacons

To enhance your experience with this website, many of our web pages use "cookies." Cookies are text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not provide us with any of your personal information unless you choose to provide this information to us as aforesaid. However, once you choose to furnish the site with your personal information, your information may be linked to the data stored in the cookie. We use cookies to understand site usage and to improve the content and offerings on this website. For example, we may use cookies to personalize your experience at our web pages for e.g., to recognize you by name when you return to our site), save your password in password-protected areas, and enable you to use shopping carts on our sites. We also may use cookies to offer you products, programs, or services.

Most web browsers automatically accept cookies. However, you can always choose not to accept a cookie by changing your computer preferences to refuse cookies or to prompt you to accept each cookie. Please note that in the event that you do refuse to accept cookies, you may not be able to access and utilise many of the products and services offered by us.

We may also use "Web beacons" or clear.gifs on this website. "Web beacons" or clear.gifs are small pieces of codes placed on a web page to monitor the behavior and collect data about the visitors viewing a web page. For e.g., web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.

Collection of information by third party sites

Some of our sites contain links to other sites (third party sites) whose information practices may be different than ours. These third party sites may use cookies, web beacons, clear .gifs or similar technologies to help present such advertisements, and to help measure and research the advertisements' effectiveness. The use of these technologies by these third party sites is subject to their own privacy policies and is not covered by our privacy policy. Visitors should consult the other sites' privacy notices as we have no control over information that is submitted to, or collected by, these third parties sites.